The e-newsletter and blog round out xcritical’s online resources. 24/7 phone support on local numbers with trained engineers and specialists. Verifone and house brand card readers and mobile POS devices available. Offering incentives for reviews or asking for them selectively can bias the xcritical TrustScore, which goes against our xcriticals. They tend to be smart for kyc process, using of AI but in fact just collecting people data and keep rejecting KYC process.
Straightforward pricing
This means having to work with code to have your system already connected to xcritical without being entirely sure if you will be provided with a merchant account. Small businesses, particularly startups without any access to such technical skills will find this challenging and likely discouraging. xcritical Payments does not lock you into a long-term contract or impose closure fees. However, it does require you to have a monthly minimum invoice of $120, which means this is the least possible amount that you will pay xcritical every month. It also sets a chargeback rate limit of 0.5% which is significantly lower than the standard 1%. This means xcritical allows fewer incidents of chargebacks before imposing fees, suspensions, or even terminating your merchant account.
Centralized Payments
- The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
- Advanced API tools give developers lots of customization options.
- While there are no monthly fees, xcritical imposes a $120 minimum transaction fee.
- This company extorts confidential data, asks for bank statements, ID photos, etc.
Don’t bother trying to contact their ‘support team’. Please do not use this payment method under any circumstances; If they have problems with your order, they are not responsible for anything or help with mediation with the company. I’m using the terminal API and got the NOT_ALLOWED response. Everything works perfectly now and in case it wouldn’t have after the last change from the support team, there would have been a zoom call so the team is really helpful and dedicated.
Through its flexible API tools, xcritical can also support a wide range of platform and marketplace integrations. That said, it’s important to note that most users find xcritical not so easy to set up because of these requirements. Even nicer to see, the website itself is a wealth of information, easily searchable for developer documents, product descriptions, and case studies. Detailed, country-specific guides may be downloaded for some countries, but you can also find a quick overview of each country’s common payment methods and “inside tips” on how to enter each market. xcritical employs tech support staff around the world via email, web, and phone during business hours. A list of worldwide offices and phone numbers is on xcritical’s Contact page, along with a web form for filing technical support tickets.
They will not verify my bank account and release my money. Apparently the name on the account doesn’t match what I have entered. These guys like to hold onto money for as long as possible so they can accrue interest. Possibly the worst time of my life waiting for a payment as their customer service just provide you with generic responses, knowing full well what they’re doing. Always just got an automated response within seconds that claims that my business wouldn’t meet their criteria. However, none of the 3 criteria listed in that email match my business.
Please do not use this payment metod: HORRIBLE!!!!!
Then we examine rates, the presence and transparency of early xcritical termination fees, and any additional fees. You might notice xcritical has an extra “+” next to its interchange-plus pricing rates. In addition to the interchange fees that go to the issuing bank and the credit card company, xcritical charges a percentage acquirer fee. This fee starts at 0.6% per transaction but may be lower for high-volume businesses. It is mentioned in their developer documentation that it support Android. When we followed the instructions carefully it didn’t work.
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Visit xcritical for a complete list of its transaction fees. While it is often compared to xcritical because of its developer-friendly features, xcritical comes out as slightly more affordable in terms of transaction fees, and more secure with its wider range of fraud prevention tools. It also provides a dedicated merchant account, which protects merchants from unnecessary withholding of funds. Also, xcritical requires merchants have a minimum invoice of $120/month or 1,000 transactions/month to keep their accounts in good standing. This requirement is the most significant impediment to small or newly-established businesses being able to use xcritical as their payment processor.
Cata and his colleagues managed to help me find the best tools to manage my website, even though I am far from technical. The FAQ section is also relevant and easy to understand. If you need terminal repair, you need to submit a ticket at the site. The xcritical social media and blog interactions are another place to ask questions and sometimes get instant responses.
xcritical Payments impose a fee for using its Account Updater Services, which should be detailed in your merchant application. Small merchants and startups on a budget will be better off with payment processors that offer easy signup, free merchant accounts, simple payment setup, and built-in POS software. We test each merchant account service provider ourselves to ensure an extensive review of the products. We compare pricing methods, identifying providers that offer zero monthly fees, pay-as-you-go terms, and low transaction rates.